Impact Trophies

Terms & Conditions
  • 01727 790 400
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Terms and Conditions

  • The sellers do business upon and subject to these general conditions, which are be deemed to be incorporated into all contracts between sellers and the purchasers to the exclusion of any other terms and conditions of the Purchasers.
  • A quotation shall only constitute an invitation to treat. All orders are subject to acceptance by the Seller, the Purchasers acceptance of delivery of said acknowledgement of orders shall be deemed to include acceptance of these general conditions.
  • Telephone orders must be confirmed in writing by letter, fax or email. No responsibility will be accepted if this is not done.
  • The Seller cannot guarantee that the goods will be exactly the same as previously supplied. Samples are available on request to check for size, materials etc.



Failure by the Seller at any time to enforce any of the provisions of these general conditions shall not be construed as waiver by the Sellers of such provisions or in any way affect the validity of these general conditions.


All prices shall be as per the Sellers price list current and website at the date of this despatch and all prices are exclusive of VAT unless specified. All prices are subject to increases without notice owing to circumstances beyond the seller’s control.


All blocks, dies and screens required for printing will incur additional costs unless otherwise specified.


All artwork redraws and new designs undertaken by Impact including reductions, enlargements and touching up will be chargeable. Minimum artwork charge: £10.


Printed goods may be subject to 10% over or under run and will be charged pro rata.


  • The Purchasers shall be responsible for the goods being suitable in every way for the purpose for which they are intended to use them and no warranty, condition or representation is given by the Sellers as to the fitness of any goods for any particular purpose.
  • Whilst every effort will be made to deliver on time, time for delivery is not the essence and there is no liability for delays occasioned by circumstances beyond the seller’s control.
  • Any liability of the sellers to the purchaser shall be limited in total to the price of the goods.
  • In the event of incorrect or faulty goods supplied, credit will only be given if the entire consignment is returned.


All prices are inclusive of carriage and packing to one UK mainland address (subject to minimum order quantities) unless otherwise specified. Due to the difficulty in tracing lost parcels orders cannot be despatched by post.


Samples can be sent on approval and charged for at cost. The sample cost can be redeemed against an order.

Terms of Payment

Strictly 30 days net unless otherwise agreed. Time of payment shall be of the essence and if any amount shall not be paid on the due date the Purchasers shall pay to the Seller on demand interest therein at an annual rate of 4% above Natwest Bank Plc’s base lending rate, such interest to accrue from day to day and run after as well as before any Judgement.

Claims and Acceptance

  • The Purchasers shall inspect all goods immediately upon delivery and shall within seven days from delivery notify the sellers of any matter or thing by reason of which they may allege that the goods are not in accordance with the contract. If the Purchasers shall fail to give such notice within such period it shall conclusively be determined that the goods are as to quality, number, weight, volume and in all aspects in accordance with the contract and that the Purchasers have accepted them. The Purchasers shall have no right to reject the goods, but shall be bound to pay for the same accordingly.
  • Non-delivery by any carrier must be notified to the Sellers in writing within 14 days.
  • Goods are only returnable with our expressed agreement. Goods will not be accepted back without prior arrangement.


All cancellations to be notified in writing. Charges will be made for all work done or materials purchased in addition to a minimum £25.00 administration charge for each and every cancelled order.


Unless otherwise specified printing colour, size and position will be at our discretion even on repeat orders. Where Pantone colour matches are requested, a 100% match cannot be guaranteed. We reserve the right to use our logo or advertisement in our brochure unless otherwise instructed in writing.

Repeat Orders

The onus is on the customer to ensure the supplier has all the correct details from previous orders.

Product Specification

We reserve the right to alter design, material and product specification of any product without notice.


Goods can be exchanged for the value of, at the descretion of Impact. This may incur extra courier and handling charges. Returns without exchange will incur a minimum 20% re-stocking charge of the stock value. Engraved plates would in this case be charged at a minumum of £1.50 per plate based on size. Impact will not be liable for any courier costs. This does not affect your statutory rights.


FREE inserts printed with YOUR LOGO on all trophies and medals

Your logo inserts are free of charge when ordering trophies or medals that incorporate inserts. All you need to do is email a copy of your logo when placing an order in any PC format and Impact will do the rest. Once your logo is set up on our system Impact will automatically supply your own insert with all future orders for any quantity, free of charge!

Impact have also developed the 'Stickerplate' where we can incorporate your logo with text onto the base of the trophy. This gives a corporate and professional look to your presentation. Please see examples below and contact the sales line for more information.

Why choose Impact Trophies and Medals?

Sports trophies and medals for all budgets

Company awards engraved

Free delivery on orders over £99

Free inserts printed with your logo!

Credit accounts available. Our Clients

Express delivery service - Phone 01727 790 400

Discounts available on bulk orders over £350.00

Low Prices – How do we do it?

  • We send self adhesive engraved trophy plates and logo inserts under separate cover. This means a large reduction in our labour costs – leading to large reductions in our selling prices!

  • We source our trophies and medals across the whole of Europe, not just from the UK. This way we make sure we are buying at the most competitive price possible which in turn means we can sell at the most competitive price possible.

  • Finally, with over twenty five years experience in the Awards Industry, our knowledge of trophies and medals is unrivalled. Our expertise means that when you deal with Impact Trophies and Medals, you will receive a great service, in depth product knowledge and unbeatable prices.

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