Impact will close for Christmas and New Year on 23rd December '24 at 12:00 and reopen on 2nd January '25
01727 790 400

Delivery Information

Impact will close for Christmas and New Year on 23rd December '24 at 12:00 and reopen on 2nd January '25

Orders placed on the 23rd December '24 and before the 2nd of January '25 will be delivered w/c 6th January '25

Last Express orders before Christmas must be placed before 18th December '24 12:00


Small Order Service, Royal Mail Tracked
  • Any UK order below £50, with Royal Mail Tracked, will be charged £4.50.
  • Choose Royal Mail Tracked at checkout.
  • Royal Mail orders will usually arrive within 5 - 7 working days.
  • Tracking to delivery point with photo on delivery.

UK Mainland
  • For Standard Delivery, your order will usually arrive within 5 - 7 working days.
  • Delivery is FREE on all online orders over £99 (to UK mainland addresses only)
  • Any orders under £99 will be charged £7.95 (to UK mainland addresses only)
  • Deliveries will be made between 08:00 and 18:00.

  • £12.95 for Express Delivery, your order will usually arrive within 3 working days (eg. Order before 12:00 on Monday for delivery on Thursday, order after 12:00 on Monday for delivery on Friday). Choose Express Delivery at checkout.
  • Unfortunately, we are unable to offer Express Delivery on items that specify 10 working days or more.
  • For all orders comprising products on a combination of lead times, the entire order will be despatched within the longest lead time. If certain items are required sooner please consider placing two separate orders to ensure your urgent items arrive within their given lead time.

When will I receive my order?

Standard Delivery (5 to 7 working days)

Express Delivery (3 working days)

Day Ordered

Day Received

Day Ordered

Day Received

Monday before 12:00

Following Monday to Wednesday

Monday before 12:00

Thursday

Monday after 12:00

Following Tuesday to Thursday

Monday after 12:00

Friday

Tuesday before 12:00

Following Tuesday to Thursday

Tuesday before 12:00

Friday

Tuesday after 12:00

Following Wednesday to Friday

Tuesday after 12:00

Monday

Wednesday before 12:00

Following Wednesday to Friday

Wednesday before 12:00

Monday

Wednesday after 12:00

Following Thursday to Monday

Wednesday after 12:00

Tuesday

Thursday before 12:00

Following Thursday to Monday

Thursday before 12:00

Tuesday

Thursday after 12:00

Following Friday to Tuesday

Thursday after 12:00

Wednesday

Friday before 12:00

Following Friday to Tuesday

Friday before 12:00

Wednesday

Friday after 12:00

Monday after next Monday to Wednesday

Friday after 12:00

Thursday

Saturday

Monday after next Monday to Wednesday

Saturday

Thursday

Sunday

Monday after next Monday to Wednesday

Sunday

Thursday



Northern Ireland, Scottish Highlands & Islands, Channel Islands, Isle of Man and Isle of Wight

Delivery to these areas will be charged at cost from our couriers. Please complete your order on the website (without paying) and we will contact you with the delivery quotation which will be added to your total order value. Customers are under no obligation to complete and pay for their order if the delivery charge quotation is not acceptable.

LocationPostcodes exempt from standard FREE delivery
Scottish Highlands PH15 - PH18
PH19 - PH50
AB10 - AB30
AB31 - AB56
IV1 - IV63
KW0 - KW14
FK17 - FK21
Scottish Islands KA27
KA28
KW15 - KW17
PA20 - PA78
HS1 - HS9
ZE1 - ZE3
Channel Islands GY1 - GY10 JE1 - JE5
Scilly Isles TR21
Isle of Man IM1 - IM99

Europe and Worldwide

Delivery to Europe and the rest of the world is available on orders in excess of £500 only and will be charged at cost from our couriers.
Please contact us to discuss your requirements sales@impact-uk.com

Alternatively, please complete your order on the website (without paying) and we will contact you with the delivery quotation which will be added to your total order value, (subject to a £500 minimum order). Customers are under no obligation to complete and pay for their order if the delivery charge quotation is not acceptable.